Windows Error Reporting
This feature of Windows Error Reporting helps in detecting and tracking errors related to OS (Operating System), components of windows and its various applications. This Service by Microsoft helps in sending data regarding errors to Microsoft and also receiving reports regarding the same. The error reporting service basically helps to sort out problems of users. Microsoft addresses these problems immediately and also improves strategies to solve the problems. This helps in accelerating the quality.
When users forward the error reports to Microsoft, the Microsoft team identifies the problem areas and reverts back to the users with solutions either in the form of updated drivers or guides them to browse their website for knowledge base articles, which help in sorting the problem.
Windows Error Reporting:
Microsoft users can forward requests regarding errors to Microsoft. When there is an error, a dialog box pops up which helps the user to identify that there is a problem. When this problem is reported to the team of Microsoft experts through the internet. Unless the person who has logged in wants to report the problem, no report is forwarded. In case the user is also the administrator, he could report application errors as well as system errors.
Users who have administrative credentials have the authority to disable as well as configure error reporting by seeking support of the Control panel or system. Users can also forward their requests like Microsoft Word applications.
Error reporting is a very good service and hence it is advised that the administrators do not disable it. They could keep a check on the type of information reported and where to it is forwarded. It is imperative that the IT department should make sure that the error reports forwarded to Microsoft be checked and filtered.
The most ideal way to curb automatic error reporting is to direct all the error reports to the Organisation’s Intranet. This is possible through Group Policy. A Corporate Error Reporting (CER) also takes care of errors.
In case the Company has a license, it could use this Corporate Error Reporting to sort out error reports which have been redirected to the company’s network server. The IT department checks and filters the error reports and forward only those which are relevant to Microsoft. This tool is also very effective since the IT department also gets and idea about the type of problems and errors faced by the employees and users.
In case you have not taken help of Windows XP and SP2, you could deploy unattended installation files so as to organize the error reporting as is done in Group Reporting. Some companies have policies which state the Windows Error reporting need to be completely disabled. If that is the case, then the Group reporting policy would take care of the errors. In case you want to know more about these methods, you could also browse through the net and also the Microsoft website to gather more information on error reporting.
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